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【ZYGO Business Unit - Service Engineer】

Job title: Service Engineer, ZYGO BU, Ametek Japan

Location: Tokyo office
Commuting allowance: Follow Ametek Japan policy

Overview
AMETEK Japan ZYGO Business Unit (Japan local staff for Zygo Corporation, Connecticut USA, www.zygo.com) is seeking a highly talented engineer to provide field service support to new and existing customers in the optics and high precision machining markets. This position is responsible for maintaining a high level of customer satisfaction and improved customer relations. The position will also support the sales and applications team to promote sales of new tools into the market.

Responsibilities
• Answer customer inquiries regarding product operation and service.
• Service and repair customer equipment on site.
• Provide support and training to customers in the use of the equipment and repair techniques.
• On-call support to solve customer problems on tools.
• Tool installation including customer signoff.
• Generate metrology recipes for specific customer applications.
• Demonstrate products to customers.
• Support evaluate customer samples and generate reports.
• Communicate customer feedback on new product design to engineering and marketing.
• Consult with engineering, manufacturing, and marketing teams to determine solutions to unusual system operations and maintenance problems.
• Assist marketing and sales people in developing new applications for new markets.

Minimum Qualifications
• Engineering degree, plus 3+ years of field service experience with systems used factories and laboratories.
• Technical product experience with high performance metrology systems is desired.
• Excellent verbal and written communication skills along with presentation skills are required both in Japanese and English.
• Highly motivated and an excellent team player.
• Must be able to work effectively with a minimum of supervision.
• Willing to travel 50%+ of the time.

To Apply
Contact AMETEK Japan HR (japan.hr@ametek.com or 03-6809-2401).

2017年10月26日  新着情報